Jonathan Yan is a Customer Success Manager at AutoLeap, bringing a wealth of experience in customer relations and onboarding from previous roles including Customer Onboarding Specialist at Clio and Business Development Representative at Visier Inc. Demonstrating strong analytical skills, Jonathan has guided prospect meetings to align solutions with client KPIs, developed strategic outreach campaigns, and supported thousands of users at Faber Technologies as Marketplace Operations Manager. A background in education as an Outreach Worker with Surrey Schools complements Jonathan's expertise in fostering team dynamics and monitoring progress. Jonathan's early career at Scotiabank as a Senior Customer Service Representative and an internship at Oracle in marketing further solidifies a robust foundation in customer engagement and operational excellence. Jonathan holds a Bachelor’s Degree in Psychology from The University of British Columbia.
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