Shane Eckert is a Customer Success Manager at WordPress VIP, bringing nearly 30 years of experience in IT, particularly in Linux systems administration. Shane previously worked as a Customer Advocate at EllisLab and held various roles at Automattic from 2015 to 2019, including Support Engineer and Happiness Engineer at WooCommerce. Shane also served as a System Administrator at Lawrence Livermore National Laboratory and held positions at Packet Tide, LLC, WANdisco, and VMware. Shane's educational background includes attendance at William Jessup University from 2010 to 2012. Currently, Shane continues to excel as a Support Team Lead at Automattic.
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