Richie Ferguson

Richie Ferguson currently serves as the Customer Service Operations Manager at AutoNation Mobile Service, a position held since July 2021, where also fulfilling roles as a Business Analyst, Escalation Manager, and Automotive Service Advisor. Prior experience includes working as an Account Support Specialist at Amazon from February 2021 to July 2021 and serving as Service Manager at Findlay Toyota Flagstaff from October 2013 to February 2021. Earlier in career, Richie worked as a Customer Service Representative at MOO, INC. DBA Valvoline Instant Oil Change from October 2012 to October 2013. Academic qualifications include a Bachelor of Applied Science in Software Engineering, currently pursued at Western Governors University, alongside prior studies at Northern Arizona University.