Vicky Ascencio

Vicky Ascencio currently serves as the Senior Director of Customer Success at AutoRABIT, bringing extensive experience in transforming customer experience organizations. Prior roles include Head of Customer Success at Vareto, where Vicky developed a strategic vision for a proactive Customer Experience team, and at Trace, where Vicky established a scalable global Customer Success organization focused on maximizing engagement and retention. At Anaplan, Vicky held multiple positions, including Director of Product Operations, where technology and product strategy were guided and operational excellence was prioritized. Earlier experience includes a Business Consultant role at BT Global Services and various positions at Meals to Live and Vector Marketing. Vicky holds a Bachelor of Business Administration in Marketing from SMU Cox School of Business.