Olga Demina

Olga Demina is a highly accomplished Service Delivery Manager with extensive experience in managing stakeholder relationships and ensuring service quality across multiple companies. Currently serving in this role at LeasePlan Ireland and Auxilion since 2021, Olga has successfully monitored SLAs and KPIs while fostering positive interactions with key stakeholders. Previous positions include Service Delivery Ops Team Lead at Accenture, Service Manager at IBM, and Director of School at Wall Street English, showcasing a consistent track record in team management, performance optimization, and operational success. Olga's educational background includes an ITIL certification from Siemens and a Diploma in Public Relations from Munster Technological University, complemented by a degree in Marketing and Economics from the Moscow Institute of World Economics and International Relationships.