Red Elmundo

Red Elmundo has a diverse background in customer service roles, starting from working as a Customer Service Representative at APAC Customer Services in 2010. Red then progressed to become a Customer Service Representative for AT&T SBEUC at Convergys Philippines from 2011-2012. Red also worked as a Butler Service Desk Agent at The St. Regis Saadiyat Island from 2013-2014 and as a Reservations Agent at St. Regis Saadiyat Island Resort from 2014-2016. Red then transitioned to becoming an Operations Officer at Terracotta UAE from 2016-2023 before moving on to the role of a Customer Success Manager at auxilium in June 2023. Throughout these roles, Red has gained strong customer service skills and experience in resolving problems, maintaining databases, and attracting potential customers.