Fiona Ricci

Fiona Ricci is a Strategic Customer Success Manager at GoodHabitz since March 2023, overseeing a strategic accounts portfolio exceeding €1M and focusing on client engagement and innovation. Previous roles include Customer Success Team Leader at GlobalExam, where Fiona managed a team and established KPIs while engaging with clients. Prior experience as Senior Customer Success Manager and Customer Success Manager at EF Education First involved delivering language training solutions to B2B clients. Fiona's career includes positions at Le Groupe La Poste, Pinnacle People Australia, Asiana Airlines, and Worldwide Flight Services, with a solid educational background in languages and international business from CY Cergy Paris Université.