Giulia Giannelli is an experienced project manager specializing in customer loyalty within the EMEA region at Avalara since June 2021, formerly serving as a customer support consultant. Prior to Avalara, Giulia held multiple roles at American Express from 2016 to 2021, including implementation specialist, where responsibilities included managing corporate account setups and ensuring seamless implementations. Previous experience includes working as an assistant manager at Simply Italian and as a booking coordinator and social media manager for Agents Of Time. Giulia holds a Bachelor's degree in Business Studies from Università degli Studi di Bari and is a certified Prince2 Practitioner. Additional educational pursuits include advanced ESOL qualifications.
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