Michael O'Sullivan is a skilled CRM professional with extensive experience in functional architecture and consulting roles. Currently serving as Mgr, CRM Functional Architect at Avanade since February 2023, Michael previously held positions as CRM Lead Consultant and Functional Architect at ProStrategy, and Senior CRM Consultant at North52 Software Applications Limited. A proven track record includes driving Dynamics 365 implementations, managing large-scale projects, and improving user efficiency that positively impacted revenue. Prior experience spans various roles at Abtran, where strategic initiatives enhanced user data collection and project management, as well as teaching physics as a Lab Demonstrator at University College Cork. Michael holds a Master's degree in Mathematical Modelling and Scientific Computing, along with a Bachelor's degree in Physics, both from University College Cork.
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