Adrian Shepherd

Adrian Shepherd has an extensive career in credit and collections, primarily with UIL Holdings Corporation since June 2008, where the role of Field Supervisor involves developing programs to address arrears and coordinating actions against utility theft and fraud. Concurrently, Adrian serves as Credit and Collections Field Supervisor at Connecticut Natural Gas Corp, providing performance feedback to senior management and organizing field objectives. Previous experience includes a position as Customer Service and Credit Supervisor at National Grid Power Corp, where responsibilities encompassed policy development and managing a large call center team. Adrian also held a leadership role at Adelphia Cable early in the career. Academic credentials include attendance at Medaille University, the University at Buffalo, and Erie Community College, with foundational education from Bennett High School.