Julien Criticopoulos is an experienced professional in customer experience and marketing, currently serving as Vice President of Customer Experience at Avanquest since April 2015. Previously, Julien held various roles at Avanquest, including Director of CRM & Marketing Automation and Senior Manager of Email Marketing. Prior experience includes serving as Manager of Marketing & E-commerce Sales at PC HelpSoft Labs Inc and Manager of Online Business Development and Online Marketing for French-speaking markets at Avanquest. Julien began a career in the industry as a Junior Web Project Manager at MMCréation and also gained experience as a Direct & Online Marketing Assistant at Club Med UK. Educational qualifications include a B.A. in Politics & Communications from Sciences Po Lyon and a Master's in Web Project Management from Université Paris 8.
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