Justin Y.

Justin Y. currently serves as a Revenue Protection Inspector at Avanti West Coast since October 2025 and has been an Independent Quality & Performance Assessor for MSPA Europe/Africa since June 2017, where responsibilities include auditing global brands and providing strategic feedback for improvement. Previously, Justin Y. held several roles at Northern, including Revenue Enforcement Team Leader and Revenue Officer. Additional notable experiences include serving as an UASC Asylum Decision Maker for the UK Home Office and a Student Ambassador at Lancaster University, where Justin represented the School of Law and acted as an academic representative. Justin Y. has also contributed as a Loyalty and Customer Experience Lead at Kew Green Hotels and served as a Deputy Member of Youth Parliament. Academic credentials include a Bachelor of Arts in Criminology and Criminal Justice from Lancaster University, alongside a Diploma of Computing from Lakes College.