Mircea Puenaru

Mircea Puenaru is a Senior IT Service Desk Engineer at Avantor since August 2019, where involvement in project development includes building procedures, creating knowledge bases, and training new employees. Prior experience includes serving as a Service Desk Specialist at Wipro Limited, providing 24/7 support for German employee requests, and as a Network and Computer Operator for Harman, managing both B2C and B2B IT services. Additional roles include IT Helpdesk at Stefanini, LVL1 Helpdesk Agent at Genpact, and LVL1 Sales Representative at WNS Global Services. Mircea holds a Bachelor's degree in Business Administration and Management from Academia de Studii Economice din București and a Bachelor's degree in Business/Managerial Economics from the University of Vienna.