Emma Jonnerhag is an experienced product manager currently employed at Avanza Bank since March 2020. Previously, Emma held several key positions at Paradox Interactive from August 2016 to March 2020, including Head of Player Services & CRM, overseeing product development and leading a team of nine. Early career roles include CRM Planner at DDB Group Australia, where strategic planning for major brands was a focus, and Marketing Manager for the Nordics & Benelux at Oracle, responsible for the growth of Oracle Marketing Cloud. Emma began career at Responsys, contributing to the company's expansion in the APAC region. Emma holds a Bachelor of Commerce with First Class Honours from the University of Melbourne and has a background in founding the Melbourne chapter of SWEA International.