Richard Johansson

Head Of Customer Operations at Avarda

Richard Johansson is currently the Head of Customer Operations at Avarda, where Richard reports to the Head of Operations. Richard also serves as an Operational Excellence Specialist, focusing on customer management, automation, self-service, and efficiency. Previously, Richard has extensive experience in various roles such as E-Commerce Administrator at StayHome.SE, Ordförande at Borås Ingenjörers Studentförening, Avdelningschef at Media Markt, and Gruppchef at Transcom. Richard holds a Högskoleingenjörsexamen in Industrial Economics from the University of Borås and a Professional Certificate in Data Processing from Coursera.

Links

Previous companies

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Timeline

  • Head Of Customer Operations

    March, 2024 - present

  • Operational Excellence Specialist

    October, 2023

  • Team Manager

    March, 2022