Richard Johansson

Complaints Manager at Avarda

Richard Johansson is currently the Head of Customer Operations at Avarda, where Richard reports to the Head of Operations. Richard also serves as an Operational Excellence Specialist, focusing on customer management, automation, self-service, and efficiency. Previously, Richard has extensive experience in various roles such as E-Commerce Administrator at StayHome.SE, Ordförande at Borås Ingenjörers Studentförening, Avdelningschef at Media Markt, and Gruppchef at Transcom. Richard holds a Högskoleingenjörsexamen in Industrial Economics from the University of Borås and a Professional Certificate in Data Processing from Coursera.

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Avarda

Avarda offers secure and flexible omnichannel payment services for retailers. Our payment services will strenghten retailer's brand awareness, increase customer loyalty, conversion and add upsell possibilities. Avarda was founded in 2015 as a joint venture between TF Bank and Intrum. Since November 2017, we are 100 % owned subsidiary of TF Bank AB, which is listed in Nasdaq Stockholm. With TF Bank's strong background and experience in mail order sales finance, we know what it requires to build strong customer relationships with retailer's customers. Combining increased brand awareness, increased loyalty and conversion with upsell possibilities and long experience in Sales Finance, we know how to help retailers to grow and achieve their goals. By following us, you can stay up to date on what's going on with us, such as news, vacancies and industry trends.


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Headquarters

Stockholm, Sweden

Employees

51-200

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