Dequarius Rasheed Sims

Senior Tier 1 Technical Support at AvaSure Holdings

Dequarius Rasheed Sims has work experience as a Tier 1 Technical Support at AvaSure since November 2021. Previously, they worked as a Student Technical Support Specialist at Muskegon Community College from September 2018 to August 2020.

Dequarius Rasheed Sims attended Muskegon Community College from 2018 to 2021, where they obtained an Associate's degree in Computer Systems Networking and Telecommunications. In addition to their degree, they have also earned several certifications including "Customer Service Foundations," "Learning Microsoft Dynamics 365: The Basics," "Microsoft Dynamics CRM: Advanced Techniques," "Phone-Based Customer Service," "Working with Upset Customers," and "Microsoft Teams Essential Training." These certifications were obtained from LinkedIn, with the most recent certification being "Microsoft Teams Essential Training" obtained in November 2021.

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