Diego Araya is an experienced IT Global Application Support Manager at AVAYA Inc. since October 2009, leading a global application support team and overseeing budgeting, vendor relations, service level agreements (SLAs), and key performance indicators (KPIs) while delivering projects. Previously, Diego served as Finance & Administration Manager at Teradata from September 2007 to October 2009, managing a Shared Service Center for Chile, Brazil, and Argentina, and participated in the country council. From September 1992 to August 2007, Diego was at NCR, where roles included Logistics, Operations and Project Manager, Customer Services Support, and Treasurer, focusing on operations, project implementation, cash flow management, and business operations. Diego holds a degree in Business Administration and Economics from Universidad del Salvador and additional qualifications in Project Management and Supply Chain strategies from Universidad de Belgrano.
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