Jeff Lauretti is a seasoned Client Success and Renewals Leader with over 13 years of experience in customer interactions and a strong customer service mentality. They have held numerous leadership positions at companies such as Avaya, Oracle, and TTEC, where they consistently excelled in driving customer satisfaction and revenue growth. Jeff earned a Bachelor of Science in Business from Ferris State University and has a proven track record of achieving high performance ratings and exceeding sales objectives. Currently, they serve as VP of Renewals at Avaya, leading efforts to maximize adoption and drive customer happiness.
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