Avaya
Sreekumar G has extensive experience in service delivery and technical support within the telecommunications sector, currently serving as Senior Manager of Service Delivery at Avaya since April 2017, leading a team that ensures exceptional support for high-profile customers and business partners. Previously held positions at Avaya include Senior Manager of Technical Support, Manager of Technical Support, and Technical Lead in Product Support, focusing on unified communications and escalation management. Sreekumar's earlier roles include Senior Engineer at Telematics Networking & Communications and Customer Support Engineer positions at BPL Telecom and HCL Infosystems Ltd. Sreekumar holds an Advanced Program in Leadership for Business Excellence from the Indian Institute of Management, Lucknow, and an MBA in Information Technology from Sikkim Manipal University.
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