James Dieckmeyer

James Dieckmeyer has a diverse work experience spanning multiple roles and industries. James is currently working as the Director of Customer Experience at Aventon, where they focus on analyzing data to improve customer experience and business practices. Prior to this, they held the position of Data Manager at Aventon, where they utilized statistical methods to generate insights and KPIs for customer insights and agent productivity.

James also has experience in the education sector, having worked as an Adjunct Professor at California Baptist University, where they shared their expertise with students. James has also worked as a Senior Consultant at Caroweck, providing consulting services.

In the field of marketing and patient experience, James served as the Director of Marketing & PX at Dental Views, and later as the Director of Patient Experience and Performance. Their role involved overseeing marketing strategies and enhancing patient experience.

James also has a strong background in the cycling industry, having worked at Jenson USA in multiple positions. James started as a Retail Associate and gradually progressed to the role of Inside Sales-Gear Advisor, Gear Advisor Supervisor, and finally as a Call Center Manager. In these roles, they focused on providing exceptional customer experiences and managing call center operations.

Additionally, James has acted as an Organizational Consultant for various organizations such as Mariners Church, Big Brothers Big Sisters of America, KHS&S Contractors, Thrivent Financial, and Total Education Solutions. In these roles, they developed selection programs, provided leadership development materials, and offered organizational consulting services.

Overall, James Dieckmeyer has a breadth of experience in customer experience, data analysis, education, marketing, sales, and organizational consulting.

James Dieckmeyer holds a Bachelor's degree in Psychology from California Baptist University. James also obtained a Master of Science degree in Industrial and Organizational Psychology from the same institution. In terms of additional certifications, they completed the "Digital Marketing Foundations" course at LinkedIn in February 2022, the "Google Ads Essential Training" course at LinkedIn in November 2021, and received a Lean Six Sigma Yellow Belt Certification from Key Skills Academy in December 2020. Additionally, in March 2016, they obtained a certification in "At-Risk: Suicide Risk Identification- Peers," although the institution providing this certification is unknown.