Andrea Gorrie

Andrea Gorrie has a diverse work experience in the customer support and event management field. Andrea started their career at Reed Exhibitions as a Customer Success Specialist, where they directed the exhibitor experience for over 1,800 exhibitors in the jewelry and fashion industry. Andrea achieved a 90% satisfaction rate within their direct exhibitor portfolio and successfully managed CRM campaigns and client outreach.

After their time at Reed Exhibitions, Andrea joined Jack Morton Worldwide as a Call Center Supervisor and On-Site Registration Manager. In this role, they developed and implemented strategic operational management for each business unit, focusing on raising standards of operations, risk management, and client service. Andrea also played a key role in executing a strategic response to customer escalations and ensuring satisfactory resolutions.

Currently, Andrea is employed at Stova (formerly Aventri) as a Supervisor in Client Support. Prior to this, they worked as a Client Support Specialist. Andrea'sresponsibilities include providing support to clients and supervising the client support team. The duration of their employment at Stova is ongoing.

Andrea Gorrie completed their Bachelor of Science (B.S.) degree in Human Resources Management/Personnel Administration, General from Colorado State University Global between 2017 and 2019. Prior to that, they attended Norwalk Community College from 1995 to 2000, where they studied Economics and Psychology. The specific degree earned during this time is not provided. Additionally, Andrea Gorrie has mentioned studying Management/Leadership at Harvard Business School, although the dates of attendance are not mentioned.