KC Bolcome

Vice President Customer Experience at Aventri

KC Bolcome has a diverse work experience spanning various industries and roles. Starting with their most recent position, KC served as the Vice President Customer Experience at Stova, where they led the Global Account Management team and set strategies for expanding the customer footprint. Prior to this, KC worked as the Vice President, Global Account Management at the same company. They also served as the Global Director, Account Management at Aventri, where they managed the onboarding, training, and growth of the account management team.

Before joining Aventri, KC held the role of Director of Account Management, NA at Aventri, where they focused on creating initiatives to support customer goals and strategies to grow the client base. They also worked as a Strategic Account Manager at Aventri, responsible for working directly with strategic customers to provide solutions and remove obstacles.

Earlier in KC's career, they served as the Director of Client Services at Lanyon and Passkey, partnering with internal teams, communicating with corporate leadership, and creating training documentation. KC also gained valuable experience at Marriott International, where they served as a Senior Catering Sales Executive, and at The Ritz-Carlton, Sarasota and The Salem Waterfront Hotel, where they held roles in meetings and events management and catering sales.

KC's work experience showcases their expertise in customer experience, account management, sales, and events management.

KC Bolcome has a Bachelor's degree in General Studies with a concentration in Conference & Event Management from Salem State University. In addition, they obtained a certification in "Onboarding New Hires as a Manager" from LinkedIn in September 2021.

Links

Previous companies

Marriott International logo

Timeline

  • Vice President Customer Experience

    March 1, 2023 - present

  • Vice President, Global Account Management

    November, 2021

  • Global Director, Account Management

    August, 2020

  • Director of Account Management, NA

    May, 2018

  • Strategic Account Manager

    February, 2016

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