Aventus
Maria Cecilia R. has extensive experience in workforce management and analysis, currently serving as a Workforce Management Analyst at Aventus since February 2021. Previous roles include Report Analyst at My Amazon Guy, Warehouse Operations Associate at Elevate Brands, Rating Review Assistant at Future Brands, and Amazon VA at Rocket Marketing Inc. Maria Cecilia also held positions at Accenture as a Workforce Services Specialist and Team Lead, and at EXL as a Business Analyst / MIS - Assistant Manager, focusing on project management and client communications. Early career experience includes various roles at GENPACT LLC, covering workforce management, dialer management, and collections. Maria Cecilia holds a Bachelor of Science degree in Computer Studies from Systems Technology Institute.
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Aventus
Innovative customer service experts, trusted by small & medium sized businesses. Aventus turns your customer service into a revenue generating engine. With domestic, nearshore, & offshore specialists eager to handle your most precious support channels. Voice, Live Chat, Email/Ticket, SMS, & Social Media. When you succeed, we succeed.