Ying Wang

Ying Wang is a seasoned professional with extensive experience in client and service experience roles across various industries. Currently serving as a Sales Executive at AVENUE ROAD since December 2020, Ying previously held the position of Service Experience Specialist at Nordstrom, where responsibilities included coaching sales associates to enhance customer relationships. Prior experience includes roles as a Client Experience Consultant at IBM, where Ying designed client engagement methodologies, and as a Client Service Representative at SAP Ariba, assisting clients with B2B software solutions. Ying’s career also includes significant contributions as the IBM Client Experience Program Manager and as a Briefing Consultant in Beijing, focusing on customized client experiences in the Banking and Insurance sectors. Ying holds a Bachelor's degree in Business Administration and Management from Zhejiang Gongshang University and completed a Master's program in Economics at Peking University.