Isobel Shurley

Isobel Shurley has extensive experience in customer success and sales operations, currently serving as the Director of ANZ Sales Operations within AvePoint's Global Sales Operations Division since February 2016. In this hybrid role, Isobel develops and leads customer success and sales enablement strategies, focusing on reporting and analytics to support decision-making for management and senior leadership. Previous roles at AvePoint include directing customer success teams, managing key accounts, and establishing programs to enhance product adoption and customer retention. Prior experience includes a senior account representative position at ISNetworld and roles in customer service management in the super yacht industry and financial training sectors. Isobel holds a Bachelor of Liberal Studies from the University of Sydney and multiple professional development certifications.