Joseph Kovel has extensive experience in customer success and technical support roles, primarily at AvePoint since August 2012, where roles have ranged from Technical Account Manager to Customer Success Consultant for Strategic Accounts and Director of Customer Success. Joseph has a track record of enhancing internal processes and providing technical guidance to clients. Previous experience includes a Marketing Director position at Hold My Coat Management, Vice President of Alpha Epsilon Pi Fraternity at Syracuse University, and internships at Bank of New York Mellon and Children's Hospital of Pittsburgh. Joseph holds a Bachelor of Science in Information Management and Technology from Syracuse University.
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