Joseph Raymond Adriano

Joseph Raymond Adriano is an experienced Business Analyst Team Lead at AvePoint since October 2019, with a background in technical support and training. Prior roles at AvePoint include Business Analyst, Senior Technical Support Engineer, and Technical Support Trainer, where Joseph collaborated with the product team to enhance customer satisfaction and revamped training processes for the support staff. Previous experience includes positions as Microsoft Consumer Specialist at Teleperformance and IT Support Specialist at Quiaris Solutions, Inc., along with a Software Associate role at Capgemini. Joseph holds a Bachelor's degree in Information Technology from Cavite State University.