Steven Lai

Steven Lai is a skilled professional with a strong background in licensing and engineering, currently serving as a Licensing Specialist at Averro since February 2020, where responsibilities include creating custom profiles for public sector customers and analyzing historical licensing purchases. Prior to Averro, Steven held roles as an Industrial Engineer at Boeing, focusing on manufacturing and engineering improvements, and managed queries as part of the Bing Maps Priority Service Desk at Launch Consulting Group. A logistics analyst role at PACCAR involved optimizing trucking routes for cost savings, while earlier experiences included business analysis and licensing at DISYS and Sogeti, respectively. Steven holds an MBA from Western Washington University and has completed business analysis coursework and a bachelor's degree in Global Studies and Community Psychology from the University of Washington.