Stephen Hopkins has extensive experience in technical support, currently serving as Senior Engineer for the National Help Desk at AVI-SPL since September 2017. Prior to this role, Stephen worked at BT Conferencing as a Video Help Desk Tier II and spent several years at BT Americas from 2012 to 2017 in a Tier II Help Desk position. This background has equipped Stephen with a strong skill set in providing technical assistance and resolving customer issues effectively.
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