Maria Barulina

Maria Barulina is a seasoned professional in customer experience (CX) and user experience (UX) research, currently serving as a Senior CX/UX Researcher at Aviasales since November 2021, where responsibility encompasses managing international CX/UX research projects for Travelpayouts. Prior to this role, Maria worked as a User Experience Researcher at BORZO, focusing on enhancing delivery products and promoting a research culture across ten countries. Additionally, Maria contributed as a Senior CX Researcher at Alfa Capital, conducting research to refine investment products. Previous experience includes leading online project management at Hyve Group plc and curating educational content for MosBuild Academy. Maria holds a Master’s Degree in TESOL, Literacy, Education, and Research from Indiana University of Pennsylvania and is currently pursuing studies at the Higher School of Economics.