Dagmara Gącza-Błysz

Dagmara Gącza-Błysz has extensive experience in customer care and sales management, currently serving as the Regional Customer Care Manager for DACH, Central & Eastern Europe & Middle East at Avid since April 2016. In this role, Dagmara ensures service delivery excellence for enterprise customers while leading technical support engineers specializing in media production management solutions. Previous positions at Avid include Senior Team Leader and Project Manager in Customer Care, where Dagmara focused on operational delivery for EMEA customers. Prior to Avid, Dagmara worked as a Sales Manager and Sales and Marketing Specialist at Adamus HT, following roles as Sales Department Manager and Sales Specialist at SIAL W. Kimber, and Team Manager of Technical Support at Stream Global Services. Dagmara holds a Master of Arts degree in Germanistics, Business Language from Uniwersytet Szczeciński.