Misty Manalang

Misty Manalang, CSSYB, currently serves as the Global Accounts Receivable Manager at Avid, responsible for the planning, budgeting, and management of the department, as well as leading credit approval and collections activities. Prior to this role, Misty held positions such as Department Head OIC at East West Banking Corporation, overseeing customer service operations and collaborating with various business units, and Supervisor of Global Finance Operations at Willis Towers Watson, managing account balances and collections. Additional experience includes roles as Account Manager at Assurant BPO Solutions Inc., Collections Team Leader at ANZ, and Assistant Manager for Operations at HSBC, focusing on collections management and customer service excellence.