Nuno Jardim

Nuno Jardim currently serves as a Training Coordinator Operations Analyst at Avid since December 2022. Prior to this role, Nuno held various positions at Sitel, including Customer Service Manager and Quality Manager, where responsibilities included updating training content and mapping processes to meet client standards. Previous experience also includes roles at Concentrix as Trainer & Quality Manager, and multiple positions at Teleperformance, where Nuno focused on training coordination and quality management for clients such as CHUBB Insurance and Facebook. Nuno's early career included positions as a Tech Support Agent for HP and an Iberia Airlines Agent at Sitel, demonstrating a strong foundation in customer support and training.