Jonathan Deschamps

Jonathan Deschamps possesses extensive experience in the customer service and management sectors, currently serving as the Fines Management Team Lead for the UK and Zipcar at Avis Budget Group since April 2018. Previous roles at Avis Budget Group include Customer Experience Team Lead for the EMEA Escalation Management Team, Social Media Junior Team Lead for EMEA Customer Care, and Executive Senior Specialist within the Escalation Management Team. Earlier experience includes the position of Assistant Store Manager at The Source, where responsibilities encompassed training, KPI analysis, and performance reviews. Jonathan Deschamps holds a Bachelor of Arts with honors in Law from Carleton University, along with a Paralegal Accreditation from Fanshawe College.