Zakaria Hamil

Zakaria Hamil is a seasoned professional in customer experience, currently serving as a Senior Customer Experience Executive and Customer Support Team Lead at Avis Rent A Car UAE since January 2019. Responsibilities include managing customer inquiries, ensuring satisfaction through effective communication, and preparing performance reports while coordinating with various internal teams. Prior experience as a Customer Service Representative at IRTSARL CALL CENTER from September 2016 to October 2018 involved researching market trends, communicating sales pitches, and addressing customer concerns. Zakaria Hamil holds a Bachelor's degree in Communication and Media Studies from the Faculty of Art and Communication, completed in 2018.