Jonathan Fitch is a seasoned professional in customer success and sales development, currently serving as the Director of Customer Success at Aviso AI since February 2023. In this role, Jonathan leads and develops a team of Customer Success Managers, promoting a culture of accountability and customer advocacy while implementing strategies to enhance customer engagement and retention. Previous experience includes roles as a Customer Success Manager and Strategic Account Executive at Tact.ai, where Jonathan collaborated with sales teams and external customers to improve the customer experience. Additional positions include Enterprise Sr. Sales Development roles at Marketing Evolution and Tact, Inc., along with an SDR position at Act-On Software, Inc. Jonathan's educational background includes studies at California State University-Sacramento and Roseville High School.
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