Magdalene Thomas is an experienced professional in customer success and technical support, currently serving as the Director of Customer Success at Aviso AI since April 2024. Magdalene's primary focus includes driving customer engagement, adoption, and value realization for enterprise clients through strategic initiatives. Prior to Aviso, Magdalene held roles at Freshworks, where responsibilities included leading customer onboarding and implementation, and at FourKites, Inc. as Team Lead for product support. Early career experiences included positions at Concentrix, Sutherland, and Hexaware Technologies, emphasizing technical support and team management. Magdalene holds a Bachelor of Computer Applications from Stella Maris College and is pursuing a Master of Business Administration in Systems Management from the University of Madras.
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