Ayoub Ikrou

Ayoub Ikrou has a diverse work experience that spans various roles and responsibilities. Ayoub began their career as a Graphic Web Designer at VanRoey.be in 2018. In 2019, they worked as an Information Technology Intern at Bangkok University, where they implemented a monitoring and notification system for school buses in Thailand. Later that year, they joined PSA International Pte Ltd as a Project Support Engineer, focusing on a Win10 Migration Project. Ayoub was responsible for setting up and deploying laptops/desktops, cloning and reformatting endpoint devices, and maintaining reports and CMDB changes.

In the same year, Ayoub also worked as a Deskside Support Technician at Nike ELC, providing support for AS400/WMS troubleshooting, AAD management, O365 support, and data tapes management. Ayoub then joined 3-it as an Infrastructure Specialist, serving multiple customers as a consultant to support their IT infrastructures. Ayoub'sresponsibilities included long or short-term deployment at specific customer environments, providing support and expertise aligned with customer wishes and policies.

Furthermore, Ayoub worked as an OSS Engineer at Argenta, providing 2nd and 3rd line on-site support. Ayoub supported end-users and managed client devices, along with hardware inventory tracking and registration of assets. At Cegeka, they served as an OSS Engineer, providing 2nd and 3rd line on-site support for various customers. Ayoub'stasks included managing AD/AAD, configuring workplaces, providing L2 and L3 support, managing the Autopilot environment, and improving processes and infrastructure.

Ayoub's role at Antwerp Management School was that of an Information Technology Support Officer. Ayoub offered daily operations and system support for all AMS staff, faculty, and students. This involved installing and configuring computer hardware, operating systems, and applications, as well as setting up AV equipment for live streaming.

Most recently, Ayoub worked at Exert as an Infrastructure Specialist. Ayoub served multiple customers as a consultant to support their IT infrastructures, adding technical value through long or short-term deployments. Ayoub provided support and expertise aligned with the customers' wishes and policies.

Currently, Ayoub works at Avit as a Project Engineer, starting in 2022. No end date is specified, indicating that they are currently employed in that role.

Ayoub Ikrou completed their high school education at Heilig-Graf, specializing in Information Technology from 2012 to 2016. Following that, they pursued a Bachelor of Science (BS) degree in Electronics and Information Technology at Thomas More University of Applied Sciences from 2016 to 2019. Ayoub also acquired several certifications, including Cisco Security Architecture for System Engineers from Cisco in March 2023, Cisco Collaboration SaaS from Cisco in October 2022, IT Information Library Foundations Certification (ITIL) from PeopleCert in June 2020, Cisco Certified Network Associate (CCNA) from Cisco in August 2022, and Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco in November 2018.