Michael Saunders

Michael Saunders is a Customer Strategy and Experience Leader currently shaping customer strategies at Aviva in the UK. With a rich background in insurance and consulting, Michael has previously worked at Deloitte, where they collaborated with leading financial services organizations to drive customer-centric transformations. At Aviva, Michael leads initiatives focused on growth, digital experiences, and customer engagement. They hold a Bachelor’s Degree in Business & Psychology from The University of Western Ontario and have experience as a Marketing Specialist at RSA Canada and a Business Analyst at Monitor Deloitte.