Mandy Snell

Mandy Snell is a senior management professional with extensive experience in customer outcomes and insights, currently serving as Senior Manager - Customer Outcomes at Westpac New Zealand since July 2019. Mandy has previously held various leadership positions, including Chapter Lead - Customer Research and Insights at Spark New Zealand, where responsibilities encompassed developing research strategies and coaching teams. Prior roles include Head of Data and Insights at Lightbox, Research Manager at Foxtel, and Account Manager at Colmar Brunton, further supplemented by foundational roles in consultancy and client services in the financial sector. Mandy holds a Bachelor of Science degree from The University of Waikato, completed in 1994.