Nicharat Maharakkhaka

Nicharat Maharakkhaka has a diverse work experience in the insurance industry. Nicharat started their career at AIA Thailand as a Marketing Coordinator in the Direct Marketing Department. Nicharat then moved on to be a Marketing Specialist in the Office of Customers Department at AIA Thailand. Nicharat joined Krungthai Panich Insurance Co., Ltd. as an Assistant Division Manager in Project Management. Afterwards, they worked at Direct Insurance Marketing Inc as a Senior Manager in Client Relationship and Campaign Management. Nicharat then joined SCB LIFE Assurance Public Company Limited as Deputy Vice President and Head of Affinity Distribution Channels. Currently, they are the Head of Customer Services at AXA Insurance Thailand, where they are responsible for planning, developing, and implementing a call center for inbound customer service and sales, as well as overseeing Customer Service, Customer Contact Center, and Complaint Management.

Nicharat Maharakkhaka studied International Business Management (IBM) at the University of the Thai Chamber of Commerce. Their education at the university is listed without specific start and end years. Additionally, they have obtained several certifications from LinkedIn, including Agile Foundations, Customer Service: Managing Customer Feedback, Ecommerce Fundamentals, Leadership through Feedback, Negotiating the Nonnegotiable (Blinkist Summary), and Service Innovation. The certifications were obtained between the years 2020 and 2021.