Chiara Peretti

Chiara Peretti serves as the Customer Experience Manager at AXA Italia since July 2013, specializing in defining customer journeys and designing omnichannel experiences while innovating digital solutions. Prior roles include Senior Product Marketing Manager at AXA Italia and Trade Marketing & Customer Programs at AXA Assicurazioni, focusing on product development, marketing campaigns, and customer retention strategies. Chiara began a career in sales management at Genialloyd and gained experience as an Account Manager at Digital Research, where data analysis and client management were key responsibilities. Chiara holds a Master's in Customer Experience from 24ORE Business School, a specialized course in Marketing and Distribution from Scuola Superiore Sant'Anna, and a degree in Communication and Political Science from Università degli Studi di Milano.