Khadiny Teodoro

Khadiny Teodoro has a strong background in customer service and training development, currently serving as a Senior Analyst for Customer Service Channels at AXA no Brasil since October 2017. In this role, Khadiny is responsible for monitoring broker portfolios, improving service processes, and enhancing customer satisfaction through effective relationship management. Prior experience includes working as a Training and Development Analyst at AXA Assistance, where Khadiny developed training programs and managed training documentation. Earlier, as a Training Assistant at Catho, Khadiny contributed to various training initiatives. Khadiny holds a Bachelor's degree in Human Resources Management from Universidade Paulista, earned between 2010 and 2012.