Niketa Patel

Niketa Patel currently serves as the Head of Global Claims Transformation & Optimization at AXA XL, a position held since June 2024. Prior to this role, Niketa spent over 25 years at Travelers, where responsibilities included Vice President, overseeing claims initiatives and customer value streams, and leading the development of Claim Digital Strategy as AVP Claim Customer Valuestream Lead. Additional roles at Travelers included Senior Program Director/Head of Enterprise Operations PMO and Business Consultant, focusing on operational efficiencies and strategic improvements. Niketa Patel holds two Master's degrees from Regis University, one in Program Management with a focus on Strategic Planning and another in English/Business Administration.