Helena Ausin Langer is a seasoned professional in the hospitality industry with extensive experience in hotel reception and customer service. Currently, Helena holds the position of Jefe de Recepción at AXEL HOTELS since July 2021, following a role as Recepcionista de Hotel. Prior experience includes customer service positions at Majorel, where Helena managed web inquiries for Correos España, and worked in multiple reception roles across various hotel brands, including Eurostars Hotels and NH Hotel Group. Helena's educational background includes a Master's in Hotel and Tourism Management from ENEB and a Bachelor's in Tourism from the University of Deusto, complemented by studies in International Tourism Management at Stenden.
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