Lisa Hailey

Lisa Hailey is an experienced dental operations professional with a robust background in revenue cycle management and office administration. At Riccobene Associates Family Dentistry since May 2021, Lisa serves as NC Central 1 RCM lead, ensuring efficient operations across 60 offices while maximizing revenue and maintaining patient satisfaction. As a Revenue Cycle Supervisor, Lisa oversaw $120 million in annual revenue and achieved over 100% collection rates for 10 consecutive months in 2022 and 2023. With previous roles as Billing Manager and Office Manager at Axiom Dentistry, and a solid history of managing practice operations at Chester Family Dentistry and Chesterfield Dentistry, Lisa offers substantial expertise in treatment coordination, billing, and practice accounting. Lisa holds a degree in Medical Billing and Business Administration from Centura College.