Nicole Armezzani has a diverse work experience spanning several prestigious institutions. Nicole currently serves as the Director of Client Success at Axiom Higher Education, where they successfully implemented and manages the Client Success Initiative. Prior to that, they held various roles at Community College of Philadelphia, including Adjunct Instructor and Manager of Academic Systems. At La Salle University, they served as an Adjunct Professor and later took on the role of Director of Enrollment Systems & Analytics, overseeing the university's enrollment systems and analytics. Nicole also served as the Director of Institutional Research at Holy Family University and held positions at Saint Joseph's University, Ellucian (Formerly SunGard Higher Education), University of Scranton, and Lackawanna Bar Association. Nicole's expertise lies in client success, academic systems management, enrollment systems, and institutional research.
Nicole Armezzani holds a Master of Business Administration (M.B.A.) degree in Business Administration and Management from Saint Joseph's University - Erivan K. Haub School of Business, which they completed from 2013 to 2017. Prior to that, they obtained a Master of Science degree in Human Resources from the University of Scranton from 2010 to 2012. Nicole also holds a Bachelor of Arts degree in Political Science and English from Wilkes University, which they completed from 2004 to 2008. In addition to their academic achievements, Nicole has also earned certifications including the Center for the Advancement of Teaching's Online Teaching Institute from Temple University in 2023 and the Certified Customer Success Manager from The Success League in 2022.
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