Muhammad Amin

Muhammad Amin has extensive experience in customer operations and service management, currently serving as the Customer Operations Manager at Axioo (PT. Tera Data Indonusa) since September 2022. In this role, Muhammad oversees the Service Center and Contact Center, focusing on operational excellence, team management, and customer satisfaction. Previous positions at Hutchison 3 Indonesia from September 2007 to January 2022 include roles in Area Service Experience Operations and Regional Customer Service Support, where responsibilities included managing daily operations, enhancing customer satisfaction, and implementing strategic programs to drive sales and retention. Muhammad holds an Associate's degree in Sistem Informasi from Universitas Bina Sarana Informatika.