Jyotirmay Raghuwanshi

Jyotirmay Raghuwanshi is an experienced professional with a robust background in customer experience, transformation, and strategic management across various industries. Currently serving as Vice President of CX & Transformation at Axis Bank, Jyotirmay has also held significant roles at Mahindra Group as Lead of Projects & Customer Experience and Senior Manager in Sales Strategy and Planning. Previous experience includes serving as Officer on Special Duty to the Chief Minister of Punjab, and key positions at Valvoline Cummins Pvt Ltd, overseeing brand management and sales operations, as well as at Schwing Stetter India Pvt Ltd as Product Manager for North India.