Shilpi Dutta

Shilpi Dutta is a seasoned professional with diverse experience in leadership and customer relationship management. Currently serving as Team Lead at Rally OurBus since October 2022, Shilpi previously held the position of Customer Relationship Management Manager at NetCarrots Loyalty Services from August 2019 to August 2022. Prior roles include Fraud Specialist at American Express, Senior Executive at PayU, and Appellate Officer at IBM. Educationally, Shilpi holds a Bachelor of Applied Science in Instrumentation from Delhi University, a Bachelor of Library Science from Indira Gandhi National Open University, and is currently pursuing a Post Graduate Diploma in Management with a focus on Operations Management and Supervision at Symbiosis Institute of Management Studies.